•  Transitioned monolithic applications to scalable AWS infrastructure.

•  Designed, created, and deployed back-end systems necessary for a dev/test/production deployment (CI/CD) environment.

•  Reversed engineered extremely old legacy systems, and re-deployed on modern software in a scalable manner.

•  Identified security issues/lapses and worked with the application security team to ensure these were mitigated correctly.

•  Converted legacy shell scripts and how-to documents to Ansible playbooks.

•  Managed high-availability systems and environments to maintain security and up-time goals using GCP, AWS and Azure.

•  Created and modified cross-platform compatible websites written with PHP, HTML, JavaScript and CSS.

•  Worked with stake-holders to create robust, fully detailed design and implementation plans.

•  Investigated existing systems to create upgrade and migration plans based on client needs.

•  Worked with a variety of scripting languages, systems and tools to achieve successful outcomes for clients.

•  Transitioned applications to scalable AWS infrastructure.

•  Automated system deployments and updating of cloud based resources.

•  Developed scripts to query biological data sources.

•  Optimized and modified scripts from other employees for running on AWS resources.

•  Developed and maintained authentication systems, backups, management interfaces and documentation.

•  Created and managed secure methods for all employees to share data.

•  Automated large-scale Linux deployments in a SOC 2 complaint environment using Jenkins, Ansible, and a variety of scripting languages.

•  Maintained Ansible automation plays, configuration management tools, and environment documentation in Confluence.

•  Troubleshot and resolved problems in development, QA, and production environments.

•  Worked closely with Development, QA, and Support to produce a stable Linux/Docker platform with connections to iOS and Android.

•  Created sustainable upgrade processes and improve the maturity of systems monitoring across all systems.

•  Automated, built, and deployed client applications for Android and iOS with Jenkins, Xcode, and Ansible to App Stores and MDM setups.

•  Created, maintained, and enhanced automated system testing for deployment in Jenkins.

•  Configured, maintained, and deployed several robust network infrastructures using Cisco routers, switches, ASA security devices, and CUCM products.

•  Planned, deployed, and maintained network data infrastructures using AWS, open-source tools, NetApps, SANs, and VMWare.

•  Managed vendor work to design and deploy new systems and infrastructure.

•  Managed different brands of network hardware including Arista, Cisco, and Juniper; identified and fixed any resulting incompatibilities.

•  Interacted with remote and local end users with various technology skill levels to increase their understanding of systems and troubleshot any issues.

•  Set up and tested network attached lab equipment to interact with the network in a secure manner while keeping the required usability levels.

•  Trained on-site staff on use and operation of MICROS Simphony Oracle Cloud–based restaurant system.

•  Instructed managers on back-end use, cloud configuration and reporting systems for the MICROS offerings so they could view and maintain their systems.

•  Managed teams of multiple employees during installs and on-site live support periods.

•  Debugged and modified install scripts written in Perl and a variety of other scripting languages.

•  Integrated new hardware with the sites’ network to provide reliable communications to cloud-based resources.

•  Worked on a team of five providing support for IIS and ASP.Net installations.

•  Supported requests received via a team queue, required to meet client-specified SLAs.

•  Verified Windows Servers were set up correctly and applications were installed per Microsoft instructions to ensure interoperability between IIS, MSSQL, and Windows servers.

•  Worked with a team of four people to manage retail systems for 120 international stores on a 24x7 basis support.

•  Monitored PCI DSS payment processing applications running on RedHat Linux and meeting audit requirements with 24x7 Linux server support.

•  Planned and trained staff for multi-tier disaster plans to ensure optimal functionality in most situations.

•  Investigated upgrade feasibility and improvements for new technologies in credit-card processing, cloud-based reporting, and cloud inventory management.

•  Designed, updated, and installed restaurant IT systems for 13 national stores including managing the on-site deployment of all IT systems for a new flagship store.

•  Investigated account and transaction data after incidents to ensure report and audit requirements were met.

•  Developed, maintained, and implemented system health and transaction data reporting scripts written in Perl, Python and shell scripting languages.

•  Supported 150 locations throughout the western half of the US both on-site and remotely while implementing a transfer from end-of-life hardware to industry-standard solutions.

•  Investigated existing systems and trained three technicians to support both the new deployments and diagnose legacy issues.

•  Created and deployed site inventory and management system written in PHP and HTML, using system calls to shell and Python scripts.

•  Managed the day-to-day work for myself and the entire department of four technicians.

•  Troubleshot a variety of software and hardware problems with Windows and Tandem Mainframes systems.

•  Created a scripted imagining solution to speed deployment of new hardware.

•  Repaired and troubleshot hardware and software issues for Oregon State University’s campus.

•  Identified and repaired network configuration and infrastructure-related errors in CISCO equipment using TCP/IP and DNS troubleshooting tools.

•  Retrieved and repaired data from damaged storage devices.

•  Integrated Linux and Windows systems for remote data sharing.