• Transitioned monolithic applications to scalable AWS infrastructure.
• Designed, created, and deployed back-end systems necessary for a dev/test/production deployment (CI/CD) environment.
• Reversed engineered extremely old legacy systems, and re-deployed on modern software in a scalable manner.
• Identified security issues/lapses and worked with the application security team to ensure these were mitigated correctly.
• Converted legacy shell scripts and how-to documents to Ansible playbooks.
• Managed high-availability systems and environments to maintain security and up-time goals using GCP, AWS and Azure.
• Created and modified cross-platform compatible websites written with PHP, HTML, JavaScript and CSS.
• Worked with stake-holders to create robust, fully detailed design and implementation plans.
• Investigated existing systems to create upgrade and migration plans based on client needs.
• Worked with a variety of scripting languages, systems and tools to achieve successful outcomes for clients.
• Transitioned applications to scalable AWS infrastructure.
• Automated system deployments and updating of cloud based resources.
• Developed scripts to query biological data sources.
• Optimized and modified scripts from other employees for running on AWS resources.
• Developed and maintained authentication systems, backups, management interfaces and documentation.
• Created and managed secure methods for all employees to share data.
• Automated large-scale Linux deployments in a SOC 2 complaint environment using Jenkins, Ansible, and a variety of scripting languages.
• Maintained Ansible automation plays, configuration management tools, and environment documentation in Confluence.
• Troubleshot and resolved problems in development, QA, and production environments.
• Worked closely with Development, QA, and Support to produce a stable Linux/Docker platform with connections to iOS and Android.
• Created sustainable upgrade processes and improve the maturity of systems monitoring across all systems.
• Automated, built, and deployed client applications for Android and iOS with Jenkins, Xcode, and Ansible to App Stores and MDM setups.
• Created, maintained, and enhanced automated system testing for deployment in Jenkins.
• Configured, maintained, and deployed several robust network infrastructures using Cisco routers, switches, ASA security devices, and CUCM products.
• Planned, deployed, and maintained network data infrastructures using AWS, open-source tools, NetApps, SANs, and VMWare.
• Managed vendor work to design and deploy new systems and infrastructure.
• Managed different brands of network hardware including Arista, Cisco, and Juniper; identified and fixed any resulting incompatibilities.
• Interacted with remote and local end users with various technology skill levels to increase their understanding of systems and troubleshot any issues.
• Set up and tested network attached lab equipment to interact with the network in a secure manner while keeping the required usability levels.
• Trained on-site staff on use and operation of MICROS Simphony Oracle Cloud–based restaurant system.
• Instructed managers on back-end use, cloud configuration and reporting systems for the MICROS offerings so they could view and maintain their systems.
• Managed teams of multiple employees during installs and on-site live support periods.
• Debugged and modified install scripts written in Perl and a variety of other scripting languages.
• Integrated new hardware with the sites’ network to provide reliable communications to cloud-based resources.
• Worked on a team of five providing support for IIS and ASP.Net installations.
• Supported requests received via a team queue, required to meet client-specified SLAs.
• Verified Windows Servers were set up correctly and applications were installed per Microsoft instructions to ensure interoperability between IIS, MSSQL, and Windows servers.
• Worked with a team of four people to manage retail systems for 120 international stores on a 24x7 basis support.
• Monitored PCI DSS payment processing applications running on RedHat Linux and meeting audit requirements with 24x7 Linux server support.
• Planned and trained staff for multi-tier disaster plans to ensure optimal functionality in most situations.
• Investigated upgrade feasibility and improvements for new technologies in credit-card processing, cloud-based reporting, and cloud inventory management.
• Designed, updated, and installed restaurant IT systems for 13 national stores including managing the on-site deployment of all IT systems for a new flagship store.
• Investigated account and transaction data after incidents to ensure report and audit requirements were met.
• Developed, maintained, and implemented system health and transaction data reporting scripts written in Perl, Python and shell scripting languages.
• Supported 150 locations throughout the western half of the US both on-site and remotely while implementing a transfer from end-of-life hardware to industry-standard solutions.
• Investigated existing systems and trained three technicians to support both the new deployments and diagnose legacy issues.
• Created and deployed site inventory and management system written in PHP and HTML, using system calls to shell and Python scripts.
• Managed the day-to-day work for myself and the entire department of four technicians.
• Troubleshot a variety of software and hardware problems with Windows and Tandem Mainframes systems.
• Created a scripted imagining solution to speed deployment of new hardware.
• Repaired and troubleshot hardware and software issues for Oregon State University’s campus.
• Identified and repaired network configuration and infrastructure-related errors in CISCO equipment using TCP/IP and DNS troubleshooting tools.
• Retrieved and repaired data from damaged storage devices.
• Integrated Linux and Windows systems for remote data sharing.